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Support Center
We’re here to
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every customer
moment
Your Success is Our Priority
Whether you need a quick answer, step-by-step guidance, or one-on-one help, our Support Center is designed to keep your MtejaLink running smoothly.
Help Library - Self-Service 24/7
Find answers instantly with our easy-to-follow guides and FAQs.
Step-by-step instructions with screenshots.
Troubleshooting tips for common issues.
Short videos for quick learning.
Live Chat Support
Chat with our team directly from your MtejaLink dashboard.
Available during business hours.
Perfect for urgent or quick questions.
We’ll send you the conversation summary after the chat.
Email Support
For detailed or non-urgent issues:
info@lollatechnologies.com
Send us your question with details.
Attach screenshots if needed for faster help.
Onboarding & Training Calls
We’ll guide you through:
Account setup and customization.
Adding menus, feedback questions and promotions.
Using analytics to improve service.
Priority Support for Advanced Users
For businesses using
Advanced Ticketing (Mteja360)
:
Faster response times.
Direct access to senior support specialists.
SLA-backed assistance for mission-critical requests.
Report an Issue
From your dashboard, you can raise a support ticket instantly.
Track progress in real-time.
For urgent service interruptions, use Live Chat.