Scan. Connect.
Resolve.
Empower every
customer touchpoint with one QR code.
Trusted by
Top hotels, banks, schools, and manufacturers to resolve guest and customer
issues 3x faster.
How it
Works
One QR. Unlimited Possibilities.
Create
Your Account
Your Account
Add
departments, desks, or branches
1
Customize
Your QR Interface
Your QR Interface
Upload
logo, colors, links, and FAQs
2
Generate
QRs per touchpoint
QRs per touchpoint
Table,
room, ATM, counter, etc.
3
Go Live
Print,
display, and resolve support issues in real-time
4
Industries We Serve
Built for Modern CX Across Sectors
Hotels & Resorts
- QR per room/spa/gym for support, bookings & feedback.
- Live ticket routing to maintenance or room service.
Restaurants & Cafes
- Menu access + order help.
- Table-specific QR for feedback & support.
- Optional WhatsApp integration.
Banks & SACCOS
- Branch, ATM & counter-level QRs.
- Queue feedback, issue escalation, AI chatbot trained on FAQs.
Colleges, Schools & TVETs
- Helpdesks by department (ICT, Admissions, Registry).
- Student feedback with CSAT tracking.
Clinics & Hospitals
- Appointment requests and complaints.
- QR at reception, triage, or billing desks.
Manufacturers & Retailers
- QR on product packaging for warranty or support.
- AI chat for post-sale service and product info.
AI Assistant
Custom Branding
Ticketing System
Real-time Feedback
Anonymized Mteja ID (MID)
Smart Notifications
Multi-language UI
No App Required
Core Features &
Benefits
Social Proof
We track every guest request by room and resolve issues
faster than ever. It's magic in a QR.
- Guest Relations Sarova Whitesands
We track every guest request by room and resolve issues
faster than ever. It’s magic in a QR.
- Guest Relations Sarova Whitesands
Trusted by: BIHC • Sarova Hotels • Top
TVETs • Clinics & Banks
Packages & Pricing
Starter
3,000
Monthly (KES)
IDEAL FOR
Cafes, Salons, Small Biz
Setup
Fee
KES 5,000
(waived on annual plan)
Standard
7,500
Monthly (KES)
IDEAL FOR
Colleges, Clinics, Hotels
Setup
Fee
KES 5,000
(waived on annual plan)Pro
20,000
Monthly (KES)
IDEAL FOR
Banks, Multi-branch Orgs
Setup
Fee
KES 5,000
(waived on annual plan)
Enterprise
Custom
Monthly (KES)
IDEAL FOR
Corporates, Institutions
Setup
Fee
KES 5,000
(waived on annual plan)
POPULAR ADD-ONS
| Extra SMS | Extra Email | 50GB Storage | 5,000 AI sessions |
|---|---|---|---|
| KES 1 per SMS | KES 0.20/email | KES 5,000 | KES 5,000 |
FAQs
Yes — it combines ticketing, chat, feedback, and analytics into one tool.
Absolutely. Every desk, room, or branch can have its own QR.
Typically 48-72 hours. We handle setup, training, and onboarding.
Yes. Data is hosted securely on AWS and anonymized via MID.
MtejaLink works alone, but with Mteja360 you unlock full support automation.
Ready to
modernize
your customer experience?
your customer experience?
