Why delays frustrate Students and Parents

When Students or Parents have to:
Wait in long lines for simple services.
Walk from office to office to find the right person.
Fill in long, complicated feedback forms.
They get frustrated and small problems can grow into complaints that harm your school’s reputation.
Why you can’t
afford to miss this
Parents and Students expect quick answers, smooth payments, and clear
communication.
MtejaLink keeps your campus responsive and connected.

Why Learning Institutions
Trust Us

We understand the daily challenges of managing student and parent needs across multiple departments.
Our technology is already trusted by over 100 B2B clients in education and other industries.
It works for all levels - from schools to large universities.
You get real-time alerts, request tracking and instant feedback to spot and fix problems early.
How It Works
Place QR codes in key locations like the registry, admissions, ICT, library, finance office and hostels.
1
Students, Parents, or Staff scan or use the MtejaLink app to request services, ask questions, or give feedback.
2
Your team gets notified instantly so they can respond quickly without delays or confusion.
3

One Scan. Every Campus Need. Solved.

Smarter Campuses. Happier Students. Stronger Trust.
Department-Specific QRs
Students scan at ICT, Admissions, Registry, or Library to get help instantly, without queues.
Feedback That Works
Real-time ratings reveal where service is slow - so issues are fixed before frustration builds.
AI Campus Assistant
24/7 answers for FAQs like timetables, exam dates, fee balances, or admissions info.
Moments (Don’t Miss a Beat)
Post urgent notices - exam timetables, graduation updates, deadlines, or campus events - in a format students will check daily.
Seamless Payments (Mpesa, Banks & eCitizen)
Students and parents pay fees or services directly from their phone - no slips, no wrong till numbers, no missed deadlines. Integrated with eCitizen for compliance-ready transactions.
Ticket Tracking
Every request is logged, tracked and resolved with accountability across departments.
Why It Matters
  • • Students feel heard, supported and engaged.
  • • Staff save time while improving service delivery.
  • • Management gets clear insights to run a more trusted, efficient institution.

Don’t wait for student frustrations to spill onto social media. With MtejaLink, you can solve problems in real-time, keep parents confident and boost your institution’s reputation.

Outcome

From Confusion to
Clarity
From Confusion to
Clarity
Make your campus experience
smooth for everyone
Don’t let small service issues affect your school’s reputation. Start improving communication and support today.